When a measure becomes a target, it ceases to be a good measure.
A model tuned to pass a benchmark stops being safe. So we don’t grade the metric - we grade the medicine.
GoodHart Labs is the independent evaluation hospitals trust and vendors rely on: validation, benchmarking, and verification for the AI that touches patients.
So “is it safe?” finally has an answer everyone accepts.
Four methods most benchmarks skip.
A leaderboard number tells you a model passed a test it may have been tuned to pass. We evaluate where it fails, how it fails, and whether the claim holds on every output - then hand you the record a governance review can sign.
A verdict on the note, not a score on the model.
One real AI-generated note, from a recorded mock consultation: real clinicians, actors reading case cards, from the public PriMock57 corpus. A suspected heart attack, documented in full by the ambient system and concluded by nobody. Every row below is our actual output on that note.
A model can’t be the evidence that a model is safe.
An LLM asked to grade an answer waves through a reversed one most of the time. Self-grading can’t be the proof a committee accepts. Independence is the whole point.
One standard. Two sides of the deal.
The vendor needs to prove it’s safe. The hospital needs to be sure it is. We’re the independent party both can point to.
The Joint Commission now expects hospitals to validate and monitor the AI they deploy - but the certification won’t check the products themselves. That leaves the hospital holding the liability and the vendor holding the burden of proof. We’re how both meet the bar.
Unstick the deal stalled on “prove it’s safe.”
- Independent evidence the hospital’s committee accepts, so you stop self-grading.
- One record that travels to every hospital, instead of re-proving it each deal.
- Delete the clinical-validation headcount you’d otherwise hire.
The local-validation team you can’t hire.
- We validate a model on your own population and clear your committee’s backlog in weeks.
- Continuous per-output monitoring on your deployed AI, with drift alerts.
- The independent record your board, surveyor, and legal can stand behind.